Contact Miami Jet Ski Tours & Rentals
Contact us today for family-friendly jet ski rentals in Miami from Bayside Marina.
Contact Miami Jet Ski Tours and Rentals at Bayside
Contact Miami Jet Ski Tours and Rentals at Bayside Marketplace for help with bookings, directions, requirements, availability, or questions before your ride.
If you are looking for jet ski rentals in Miami, our team is on site every day and ready to help you understand exactly what to expect. For full details about the experience, pricing, and availability, visit our Miami Guided Jet Ski Tours page.
For the fastest assistance, call us at 786-858-3458. Our team is available daily from 9:00 AM to 7:30 PM.
How to Contact Miami Jet Ski Tours and Rentals
The fastest way to reach our team is by phone. Call 786-858-3458 any day from 9:00 AM to 7:30 PM for help with availability, directions, rider requirements, weather, or an existing reservation.
If you have questions about Miami jet ski tours, our team can explain what to expect before you arrive and help you choose the right departure time.
You can also contact us by:
- Email: info@MiamiGuidedJetSkiTours.com
- WhatsApp: Available daily
- In person: Visit our team at Bayside Marketplace in Downtown Miami
For questions about Miami jet ski rentals, calling is usually the fastest option. If you are already at Bayside, you can also stop by one of our on-site locations and speak with our team in person.
We regularly help visitors looking for jet ski rentals in Miami with questions about requirements, boating certificates, arrival times, and what they need to bring before getting on the water.
Where to Find Our Jet Ski Rentals in Miami at Bayside Marketplace
Our team is physically located inside Bayside Marketplace in Downtown Miami, with three service locations where you can speak with us in person.
You can find our Miami Skyline Cruises team at:
- Front of Bayside Marketplace: Enter through the main entrance by the flags. Our kiosk is the second kiosk on the left-hand side.
- Middle of Bayside Marketplace: Walk toward the large BAYSIDE sign. Our kiosk is located directly underneath the sign on the right-hand side.
- Northeast corner of Bayside Marketplace: Head toward Victoria’s Secret. Our pink kiosk is located in front of the store, behind the escalators.
The first two locations are blue Miami Skyline Cruises kiosks. The northeast location is our pink kiosk and displays Service, Value & Experience along with Miami tour and rental options around the kiosk.
You’ll also find information there about our other Miami Tours & Rentals available from Bayside Marketplace.
When it is time to head to the marina, look for the large white gate on the dock. Once you reach that gate, you are in the right place for your jet ski experience.
Do I Need a Boating Certificate for Jet Ski Rentals in Miami?
Yes. If you were born on or after January 1, 1988 and plan to drive a jet ski, you must meet Florida’s boating safety education requirements before operating it.
This is one of the most common questions people ask us before booking our jet ski rentals in Miami.
For our tours, all drivers must be 18 or older. If you do not already have the required boating safety documentation, you can complete Florida’s temporary certificate before arriving at Bayside Marina.
Complete the Official Florida FWC Temporary Certificate Program
A few important things to know:
- Drivers must be 18 or older
- Passengers must be 8 or older
- Passengers who are not driving do not need the certificate
- If both riders plan to drive, both must meet the applicable boating requirements
- Maximum 2 riders per jet ski
- Maximum combined weight is 350 pounds
Still not sure what you need? Call us at 786-858-3458 before your reservation. We answer boating certificate questions every day and can help make sure you have everything ready before arriving.

What If I Need Help After Booking My Miami Jet Ski Tour?
Many people contact us after booking Miami jet ski tours, and that is completely normal. The most common questions are about arriving late, weather conditions, changing drivers, boating requirements, and rescheduling.
If you are joining one of our jet ski tours in Miami and think you may arrive late, call us as soon as possible. We ask riders to arrive 30 minutes before departure so there is enough time for check-in, safety instructions, and any boating certificate questions.
Weather is another common concern. Biscayne Bay can change quickly, so we always make the final decision based on actual wind and water conditions. Safety comes first. If conditions are not appropriate for jet skiing, we will not put riders on the water unnecessarily.
If we cancel because conditions are unsafe, you will receive a full refund.
Need to change drivers? That is usually not a problem, but every person who plans to drive must meet the applicable age and boating certificate requirements.
Need to reschedule? If we have availability, we can move your reservation to another departure at no additional rescheduling fee.
We also help travelers with questions about other Miami tours and rentals, not just jet skis. If you booked another experience through our team or simply have questions before booking, use the contact form below to send us a message.
For the fastest response, feel free to call us directly at 786-858-3458.

Why Contact Miami Jet Ski Tours and Rentals Directly?
When you contact Miami Jet Ski Tours and Rentals, you are reaching an on-site operator that can assist you in real time from Bayside Marina.
For example, if you arrive at the marina and are standing in front of the white gate but need help getting it opened, simply give us a call. Our blue office is located all the way at the end of the marina, and someone from our team can come over and open the gate for you.
Once inside, have a seat in the waiting area on the left-hand side. Your tour guide will meet you there and help you get ready for your experience.
That direct assistance is one of the reasons travelers choose to contact Miami Jet Ski Tours and Rentals instead of trying to figure everything out on their own. Our team is already at the marina and understands exactly where you are and what you need.
Whether you need help finding the dock, entering through the gate, locating the waiting area, or checking in for your ride, contact Miami Jet Ski Tours and Rentals and speak directly with our on-site team.
Call 786-858-3458 for assistance at Bayside Marina.

Can I Contact You About Other Miami Tours?
Yes. Even if your question is not about a jet ski experience, you can still contact Miami Jet Ski Tours and Rentals for help with other tours from Bayside.
We can help with questions about:
- Everglades tours
- Miami jet ski tours
- Miami night cruises
- Miami skyline cruises
- Miami sunset cruises
- Key West tours
- Miami 5-in-1 City Tour
Whatever Miami tour you have a question about, give us a call. Our Bayside team will always do its best to point you in the right direction.
If you need assistance with any of these experiences, contact Miami Jet Ski Tours and Rentals at 786-858-3458 or use the contact form below to send us a message.
Contact Miami Jet Ski Tours and Rentals Today
Need help with a reservation, directions, requirements, or a question before your experience? Contact Miami Jet Ski Tours and Rentals and speak with our Bayside team.
For the easiest way to reach us, use the contact form below and send us your question. If you need immediate assistance, call 786-858-3458.
We’d love to hear from you.
Thank you for contacting Miami Guided Jet Ski Tours. We’re happy to help with any question, request, or reservation detail.
Use the form below to send us a message. During business hours, our Bayside team typically responds within minutes and in most cases within one hour.






